Zolmeraa Events Privacy Policy

Privacy Policy Overview

Zolmeraa Events ("Zolmeraa", "we", "our" or "us") is a Canadian agency specializing in immersive casino-themed event entertainment, interactive game nights and luxury private celebrations. This Privacy Policy describes how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, request a quote, book an experience or otherwise engage with our casino-themed entertainment and event planning services in Canada.

By using our website at https://zolmeraa.com/ or by communicating with us about corporate events, private celebrations or other social entertainment experiences, you acknowledge that you have read this Privacy Policy and understand how your information may be handled, in accordance with applicable Canadian privacy and data protection laws.

Information We Collect

We collect personal information that is reasonably necessary to plan and deliver our casino-themed entertainment services, coordinate event details and respond to your requests. The types of information we may collect include:

• Contact details, such as your name, company name, email address, phone number and preferred method of contact.
• Event details and preferences, such as event type (for example, corporate event, wedding or private celebration), preferred date and time, approximate guest count, venue information, location, desired casino-themed experiences (poker tables, roulette tables, blackjack tables and card lounge set-ups) and any accessibility or décor preferences.
• Booking and enquiry information, including details you provide through our enquiry forms, quote requests, service agreements and email or phone correspondence with our team.
• Website usage information, such as pages visited, time spent on our site, device and browser type, general location information derived from your IP address and interactions with forms or calls-to-action, collected through cookies and analytics tools.
• Communication records, including messages, notes from planning discussions, feedback about events and responses to satisfaction or experience surveys.

We collect this information directly from you when you complete a form, send us an email, call us, engage with us on social media or otherwise communicate with Zolmeraa Events in the context of organizing a social entertainment event.

How We Use Your Information

We use the personal information we collect only for purposes that are relevant to the planning, delivery and continuous improvement of our casino-themed entertainment and event services. This includes:

• Processing enquiries and bookings to respond to your requests, prepare proposals or quotes, check availability of our poker, roulette and blackjack tables, and confirm details for corporate or private celebrations.
• Providing tailored service responses by understanding your event goals, guest profile and preferences so we can recommend the most suitable casino-inspired experiences, card lounge configurations and entertainment hosts.
• Customer communication to contact you about event planning milestones, schedule confirmations, logistics updates, venue coordination and post-event follow-up.
• Account and relationship administration where relevant, including maintaining client records, managing ongoing corporate event programs and honouring any communication preferences you have shared.
• Improving our services and website by analysing how visitors engage with our content, understanding which casino-themed offerings are most requested and refining our user experience and event planning process.
• Legal, regulatory and security purposes, such as complying with applicable laws, responding to lawful requests from authorities and protecting Zolmeraa Events, our clients and our partners from fraudulent or harmful activities.

Data Sharing and Disclosure

Zolmeraa Events does not sell, rent or trade your personal information to third parties. We may share your information only in limited circumstances, as outlined below:

• Trusted partners and service providers who assist us in delivering our casino-themed social entertainment experiences, such as venue partners, décor suppliers, audio-visual teams, catering partners or professional entertainment hosts. These partners receive only the information necessary to perform their services and are expected to protect your data and use it solely for the agreed purpose.
• Professional advisors, such as legal, accounting or insurance providers, where this is necessary for business operations and compliance.
• Legal and regulatory obligations, where we are required to disclose information in response to lawful requests, court orders, regulatory requirements or to protect our legal rights, safety, property or the safety of others.

When we engage any third party to support our services, we take reasonable steps to ensure that they handle your personal information in a manner consistent with this Privacy Policy and applicable Canadian data protection requirements.

Cookies and Tracking

Our website may use cookies, tracking pixels and similar technologies to enhance your browsing experience, support website functionality and gather anonymous visitor statistics. This helps us understand how prospective clients explore our casino-themed event offerings and how we can present information more clearly.

The types of data collected through cookies and analytics tools can include your browser type, device information, IP address, approximate geographic region, pages visited, time spent on each page and how you arrived at our site. This information is typically aggregated and does not directly identify you.

You can manage or disable cookies through your browser settings. Please note that if you choose to block or delete certain cookies, some features of our website may not function as intended or may provide a less streamlined experience when exploring services such as corporate events, private celebrations and casino-inspired experiences.

For more information about how we use cookies and similar technologies, please review our Cookie Policy.

Data Storage and Security

We take the security of your personal information seriously. Zolmeraa Events maintains reasonable administrative, technical and physical safeguards designed to protect your data from unauthorized access, alteration, disclosure or loss.

Security measures may include secure hosting environments, access controls, encryption in transit where appropriate, restricted access to client information and internal protocols for handling event-related data. We retain personal information only for as long as it is needed to fulfill the purposes outlined in this Privacy Policy or as required or permitted by applicable law.

While we implement safeguards aligned with Canadian data protection expectations, no method of transmission or storage is entirely risk-free. If we become aware of a data incident involving your personal information, we will take appropriate steps in line with legal obligations and reasonable industry practices.

Your Rights and Choices

Subject to applicable Canadian privacy laws and certain legal or contractual limitations, you may have the following rights in relation to your personal information held by Zolmeraa Events:

• Access – You can request confirmation of whether we hold personal information about you and, if so, request access to that information.
• Correction – You can request that we correct or update personal information that is inaccurate or incomplete, such as your contact details or event preferences.
• Deletion – You can request deletion of your personal information, subject to our need to retain certain data for legal, regulatory or legitimate business reasons.
• Consent management – Where we rely on consent for specific uses of your information, you may withdraw that consent at any time, although this will not affect the lawfulness of processing carried out before consent was withdrawn.
• Marketing preferences – You can ask to update your communication preferences or opt out of receiving certain promotional messages about our casino-themed social entertainment offerings.

To exercise any of these rights or to ask a question about how we handle your personal information, please contact us using the details in the Contacting Zolmeraa Events section below. We may need to verify your identity before responding to your request.

Social Entertainment Compliance Statement

Zolmeraa Events designs and delivers casino-themed activities strictly as social entertainment experiences using symbolic gaming equipment. Our events are tailored to create interactive, stylish atmospheres for corporate events, weddings, private celebrations and gala evenings across Canada.

All poker tables, roulette tables, blackjack tables and card lounge experiences organized by Zolmeraa Events are intended exclusively for social engagement and team-building style activities. Our entertainment is not structured or promoted as any form of gambling, betting or real-money gaming.

Our events do not involve gambling, betting or any form of real-money prizes or winnings. Any scoring, friendly competition or prizes that may be incorporated into an event are designed purely for entertainment and social interaction.

Contacting Zolmeraa Events

If you have questions about this Privacy Policy, our handling of your personal information or your privacy rights in connection with our casino-themed event entertainment services in Canada, you can contact us using our dedicated contact page.

To get in touch, please visit our Contact Us page and submit your enquiry. We will review your message and respond as soon as reasonably possible.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or privacy practices. The "last updated" date below indicates when this Privacy Policy was most recently revised.

Last updated: September 22, 2026